Frequently Asked Questions
Q1: What are your main products?
A: We primarily produce car door welcome light and car mirror light, angel wings light.
Q2: What are the features of your products?
A: Our car LED welcome lights combine high brightness, high definition projection, vivid logo pattern with long-timed lasting…
Q3: What brands of vehicles are your products suitable for?
A: Our car welcome lights are suitable for various brands of vehicles, including BMW, Benz, Toyota, Skoda, Honda, Ford, Jeep…..
Q4: What is MOQ for your products?
A: Generally,the minimum order quantity (MOQ) is 10 units for regular products. But customized products will need high MOQ. More details, please contact us to know.
Q5: Do you offer OEM&OMD services?
A: Yes, we offer OEM&OMD services and can design and produce lights according to client specifications and needs. Clients can send us the design to open the mold.We can also make the design drawing for customers.
Q6: What is your production capacity?
A: We have advanced production equipment and technical support to meet large-scale production needs while maintaining high quality standards for each product.
Q7:How about your delivery time?
A: Generally, regular products it will take 3-15 working days to produce the product after receiving your advance payment, but the specific time still depend on the quantity of your order. If order customized products, the specific delivery time depends on the models and the quantity of your order.
Q8:What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU and DDP.
Q9: What is your terms of payment?
A: According to our company policy, we accept full payment before production for small amount payment below $1000; Others we support customer to pay 30% as deposit before production, the balance 70% should be paid before delivery. The payment method can be T/T, PayPal, Western Union. We’ll show you the photos of the products and packages before you pay the balance.
Q10: What is your sample policy?
A: We can supply the sample if we have stocks, but the customers have to pay the sample cost and the courier cost.We can return the sample cost after bulk order.
Q11: What is the shipping method of your products?
A: We can ship the products by sea,by train,by air,by express(DHL/UPS/FedEx) or by other shipping methods according to customers’ requirement.
Q12: What is shipping time for your products?
A:The time depends on the shipping way you choose and your location. To get a more accurate estimate, please send us your detailed address and we will evaluate the shipping time for you.
Q13: How can I get the catalogue and price list?
A: If you are interested in our product catalogue and price list, contact us through WhatsApp, Wechat, Linkin, Facebook， Skype or Email. We will be happy to send you all the details you need.
Q14: How to order your products?
A: To order our products,just need to tell us your order model,quantity,payment method and the delivery address.We will check the shipping cost and make an invoice to pay.
Q15: What’s the warranty of your products?
A: Normally 1 year.
